Buy Tickets and Subscribe [Cincinnati Playhouse in the Park]


To exchange tickets please contact the Playhouse box office, by phone or in person, no later than the close of business the day before your ticket date.
	Tell us your account number listed on your ticket.
	Tell us which show you want to exchange. Once we agree on an alternate seat location and date, we will exchange your seats instantly, release your old seats for sale immediately and hold your new seats at the box office WILL CALL window.
	Destroy your old tickets by tearing them lengthwise so that no part of the ticket can be used. This ensures that two parties won't arrive at the theatre with the same seats. Someone else will be sitting in your old seats if you have exchanged. Mark your calendar with your new performance date.
	Pick up your new tickets anytime during box office hours. If you prefer to have your tickets mailed, send us a self-addressed stamped envelope.
Please keep in mind:
	Exchanges must be completed by the close of business the day before the date on your ticket. If you miss this deadline, we cannot exchange your tickets. Please read the information below on missed performances to find out how you can still see the show.
	There are no service charges for subscribers and additional single ticket purchases also are exchangeable without a service charge.
	Tickets may be exchanged only for another performance of the same play.
	We cannot guarantee availability or equivalent seating for exchanges. Since we do not save seats for exchanges, please call us as soon as you know you have a conflict.
	Exchanges made to higher priced tickets will be charged the price difference. Exchanges to lower priced tickets will not receive a refund.
	Upgrade charges are due at the time of exchange and can be charged to Visa, MasterCard or Discover. We cannot accept payment at the box office the day of the show.
	Reserved parking may not be available on your new performance day. If parking is sold out for your new date choice, we will put you on a waiting list and call you when we secure space. If we cannot secure a spot, please stop by the box office on the night of your performance to obtain a parking refund for that individual performance.
Missed Performances
	Expired tickets cannot be exchanged for new tickets or a tax credit (per Internal Revenue Service guidelines). We can, however, offer a general admission Empty Seat Pass, valid only for another performance of the same play. With an Empty Seat Pass you meet the house manager at the door of the theatre just prior to curtain, and he or she assists you in finding empty seats.
	The box office distributes Empty Seat Passes beginning ONE HOUR prior to curtain on a first come, first serve basis when expired seats are presented.
	The Empty Seat Pass option is best used within SEVEN DAYS of the expired date on your tickets, but is valid through the final performance of the missed show. (Please call the box office to confirm the show time on the day you plan to attend.)
Please don't let your seats go empty!
On average, almost 10 percent of ticket buyers do not use their tickets. We cannot re-sell these tickets, yet we often turn people away at sold-out performances while seats go empty. If you can't make a scheduled show, support the Playhouse by:
	Exchanging your tickets by the close of business the day before your ticket date.
	Giving the gift of theatre to friends, acquaintances or business associates. If you cannot get your tickets to them, we can print duplicates they can pick up in the box office.
	Donating your tickets to the Playhouse as a charitable contribution to a not-for-profit organization. Call the box office to release your seats BEFORE the scheduled performance, destroy your tickets and we will issue a receipt for your tax return. Once the performance begins, we cannot issue tax-deductible certificates.