A Playhouse for Everyone

The Playhouse is for everyone, and we recognize that some of our patrons may have special needs. We offer several services to these patrons including:

  • Infrared sound enhancement system in the Marx Theatre and a Hearing Loop System in the Rosenthal Shelterhouse Theatre
  • Large print programs
  • Wheelchair accessibility to both theatres and all public areas
  • Audio described and signed performances (listed below)

We also have a Sensory-Friendly Performance of First Financial Bank presents A Christmas Carol. For details, visit our student matinees page.


Funding for this program is provided by: The Manuel D. and Rhoda Mayerson Foundation and Bartlett Wealth Management.




TOLL FREE (OH, KY & IN only)

Telecommunication Device for the Deaf


Monday: 10 a.m. – 5 p.m.
Tuesday – Saturday: 10 a.m. – 9 p.m.
Sunday: 12 p.m. – 8 p.m.


Monday – Friday: 10 a.m. – 5 p.m.
Box Office closing hours may vary based on performance schedule.


Accessibility Programs


The Playhouse was the first theatre in Ohio to offer regularly scheduled audio description for the visually impaired. Trained volunteers describe the visual elements of the production via a closed-circuit receiver that is approximately the size of a deck of cards and fits in a jacket pocket or on the lap. A small earpiece fits into one ear, allowing patrons to hear dialogue, music and other sound effects. The description is timed to avoid interfering with dialogue. Before the show and during intermission, show and actor information are shared.

This service is free and generally is offered on the third Saturday of each production in the Marx Theatre. A receiver, and instruction in its use, can be found at the Manuel D. and Rhoda Mayerson Foundation patron services booth in the Rosenthal Plaza.

2019-20 Audio-Described Performances
Once on This Island  Saturday, Sept. 28, at 4 p.m.
Moe & Jack Rouse and Randolph Wadsworth present The Lifespan of a Fact Saturday, Nov. 9, at 4 p.m.
First Financial Bank presents A Christmas Carol  Saturday, Dec. 7, at 2 p.m.
Buddy: The Buddy Holly Story — Saturday, Feb. 8, at 4 p.m.
Leading Ladies presents Destiny of Desire — Saturday, March 21, at 4 p.m.
Agatha Christie's Murder on the Orient Express  Saturday, May 2, at 4 p.m.

Subscriptions for the audio-described series are also available.

Each Marx Theatre production is generally signed on the third Sunday of the show's run. Funding for this program is made possible by Bartlett & Co.

2019-20 Signed Performances

Once on This Island  Sunday, Sept. 29, at 2 p.m.
Moe & Jack Rouse and Randolph Wadsworth present The Lifespan of a Fact — Sunday, Nov. 10, at 2 p.m.
First Financial Bank presents A Christmas Carol — Sunday, Dec. 8, at 2 p.m.
Buddy: The Buddy Holly Story — 
Sunday, Feb. 9, at 2 p.m.
Leading Ladies presentsDestiny of Desire  Sunday, March 22, at 2 p.m.
Agatha Christie's Murder on the Orient Express —  Sunday, May 3, at 2 p.m.

Subscriptions for the signed performance series are also available.

The interpreter stands toward the bottom of isle 5. If you select a seat in isle 2 or 3, you can face both the interpreter and the stage at the same time.

The volume of any performance in the Marx Theatre can be raised thanks to Telex infrared assisted listening systems. This service is free and uses the same technology used for audio description in the Marx Theatre. Receivers can be picked up in the Marx lobby prior to curtain.

We are excited to share that the Rosenthal Shelterhouse Theatre now has a Hearing Loop System! This system sends the production’s audio from an overhead microphone on stage (or from a performer’s microphone) directly into a hearing aid or cochlear implant. The system strives to provide a clearer, cleaner sound and does not require a headset, as it works with the T-Coil or Telecoil that many hearing aids come equipped with. A T-Coil is a tiny wireless receiver inside many hearing aids and is accessible via the programming button or switch on your aid. If you have never used your T-Coil, it is recommended that you consult your audiologist to confirm it has been activated and to learn how to access it. If you cannot access your T-Coil or do not have hearing aids, please ask one of our House Managers for a Loop Receiver which you can use to receive the system at the performance.

We are dedicated to providing the best service possible to our audience members. If you need further help, we would be happy to speak with your audiologist and assist in any way we can.

Parking for those with disabilities is located in front of the main entrance, as well as in the Playhouse parking garage. Parking for persons with disabilities is limited and must be reserved and paid for in advance. All vehicles using these spaces must display a valid disability placard. Wheelchair seating in the theatres is subject to availability and should be requested at the time of ticket reservation.
Large print programs are available upon request from ushers in both theatres.
The Playhouse is fully equipped to accommodate patrons with mobility impairments in both theatres. A curbside drop-off area offers direct access to the street level Box Office, lobby and elevator to the theatre level.

More than Entertainment: A Look at the Playhouse's Sensory-Friendly Student Matinee

Dec 19, 2018
Natalie Hulla

To open doors for these students and to provide better accessibility, the Playhouse hosts a special, sensory-friendly student matinee performance of A Christmas Carol each season.


2019-20 Performances

Bruce Cromer and Nick Rose in A Christmas Carol; Photo by Mikki Schaffner. Promotional photos by Tony Arrasmith/Arrasmith & Associates. The cast of A Christmas Carol; Photo by Mikki Schaffner.