Why are there fewer shows in the season than normal?

We are planning a seven-show subscription season, plus the return of the full production of A Christmas Carol. The smaller lineup is to accommodate a later, October start for COVID-19 safety and an early end to begin the final phase of construction on the new mainstage theatre complex.


When will you send my subscription renewal and I’ll know my dates?

You will receive your renewal in your email inbox in July. This year, you will renew your subscription digitally. The renewal statement in your account will include your performance dates.


What if I still have money on account from last season?

Subscription money left on account from last season can be applied to your 2021-22 subscription. The renewal statement you received digitally shows any balance you have left. 


Will subscribers get their regular seats?

It depends on if reduced capacity for social distancing is still required. Right now, we don’t know if it will be. If so, subscribers should not count on having their same seats, until we come to a point where distancing can be relaxed. We’ll do our best to provide comparable seating. Subscribers to the 2021-22 season will retain their current seats for when these measures are no longer necessary.

Could there be further cancellations or postponements again?

Unfortunately, that is still a possibility in the current situation. In the event we must cancel or delay the season, we’ll contact you directly as soon as we know, and we’ll offer our patrons the option to donate their tickets, receive an account credit or receive a full refund.


What measures will you take to keep audiences safe?

The safety and well-being of our patrons, artists and staff are our top priority. As such, the Playhouse has developed a comprehensive safety plan which follows all measures required by the City of Cincinnati, the State of Ohio and Centers for Disease Control and Prevention (CDC). Those measures currently include required mask-wearing, intense cleaning, hand-sanitizing stations, social distancing and other safety protocols. As the situation changes, we’ll make appropriate adjustments and updates. We will communicate the plan closer to the opening of the season, and patrons who decide they don't feel safe attending can receive a refund. 


If I don’t feel safe attending, will there be an option to stream the performances from home?

As long as COVID-19 remains an issue, our plan is to record all of this season’s performances and offer the video as an option to those who don’t feel safe attending. We will communicate the cost and options with you as soon as we know them.


When do single tickets go on sale?

Single tickets will go on sale Tuesday, Aug. 17. Join our e-list for an exclusive pre-sale opportunity from Aug. 11–16. Visit our season FAQs page for more on our 2021-22 plans. 


Will there be usher and other volunteer opportunities next season?

We are hoping to return to our robust volunteer programs next season.  With the later start date in October, volunteer and usher information will be communicated in late summer/early fall when our Front of House Supervisors and Volunteer Coordinator return.  


Explore the 2021-22 Season

Visit our 2021-22 Season page to view the full lineup, planned to start this October.