GENERAL


How are the subscription packages structured for 2022-23 with off-site options?

Both of our fixed-seat subscription packages will include four shows. Current Marx Theatre subscribers will be renewed into the four-show season package at Moe and Jack’s Place – The Rouse Theatre, which will include Murder on the Orient Express in the Jarson-Kaplan Theater at the Aronoff Center for the Arts. The Rosenthal Shelterhouse Theatre package includes Frida…A Self Portrait at the Carnegie Theatre and The Lion at the Warsaw Federal Incline Theater. The off-site shows are paired with either Moe and Jack’s Place or Rosenthal Shelterhouse theatres based on the size of the venues. Build Your Own Series packages allow a minimum of three shows from either theatre or any off-site venue.

When will I have my dates and seat location?

After we complete your seating, you will receive a confirmation email with the dates and seating locations for both off-site and on-site shows. We expect all subscribers to receive this no later than August 1, 2022, but it may be sooner.

Will my tickets be printed and sent to me?

Tickets will be mailed by early August. Many subscribers appreciated the change to digital tickets this season, and a digital ticket option will also be available for those who prefer it. You can indicate your preference under “Shipping Information” during the check-out process for your subscription order.

Do you have payment plans?

Yes! All subscribers can pay in two, three- or six-monthly installments (The six-monthly installments option is only available through June 30).

When will individual tickets go on sale?

Single tickets to the Fall 2022 productions will go on sale to the public on Thursday, August 11. Subscribers will have an advance opportunity to purchase additional tickets before the general public from August 1 – 5. Sign up for our e-list to get access to an exclusive pre-sale opportunity. Tickets to the 2023 productions go on sale in the winter.

Why isn’t A Christmas Carol in the season? When will it return, and will you have another holiday show instead?

Since Moe and Jack’s Place opens in March 2023, we’ll be taking a year off our holiday favorite. Moe and Jack’s Place will elevate our technical abilities for coming seasons, and we’ll be bringing to life a new version of Charles Dickens’ timeless tale redesigned for our new stage for the 2023 holiday season.

Because we know everyone loves A Christmas Carol, we will offer an alternate option in 2022 — an immersive Victorian-era party as part of our Off the Grid series. Mr. and Mrs. Fezziwig’s Holiday Party will ring in the festive season in December at The Phoenix event space downtown. Sign up for our e-list to get access to an exclusive pre-sale opportunity. Tickets will go on sale in the summer.

What will the COVID-19 protocols be next season?

COVID-19 health and safety guidelines for next season — for both the off-site venues and on-site in Eden Park — are unknown at this time and will be announced later.

OFF-SITE PERFORMANCES


Why are you performing shows off-site in the fall?

Since Moe and Jack’s Places' grand opening will happen in March of 2023, our best option to provide a full season of theatre was to produce some shows off-site in the community.

Why were these locations chosen? They’re all over the city!

Greater Cincinnati has a vibrant and busy theatre community. It wasn’t possible to choose one location for all the fall shows — venues with the amenities and technical capabilities the Playhouse needs were booked with other theatres’ shows. We are excited to be bringing our mainstage productions to new neighborhoods around our community and hope our subscribers are up for the adventure of experiencing new theatre venues!

I want to renew but I don’t want those other theatres. Can I renew just for the shows on-site in Eden Park?

To be included in the first round of seating for Moe and Jack’s Place and to save your seats in the Rosenthal Shelterhouse, we are asking subscribers to renew into the full, four- or eight-show package. One off-site show is included in the Moe and Jack’s Place subscription package, and two are included in the Rosenthal Shelterhouse package.

How are my subscription seats determined in these other theatres?

Pricing and price zones in the off-site venues for Playhouse productions will match Moe and Jack’s Place and Rosenthal Shelterhouse theatres. You will be seated in the price zone that matches your current subscription. If possible, we will attempt to make the seating location comparable to your regular seats (i.e., aisle seat, close to front, etc.). You will not be able to select your own seats for the off-site locations, but you can submit requests when you renew. All the off-site venues are small and have many great seats. If you don’t like the seats chosen, you are welcome to exchange, as always.

Are these off-site performances going to be to the caliber I expect at the Playhouse in the Park?

Yes! The off-site performances will be produced by the Playhouse with the same level of unequaled artistry that you’ve come to expect.

How will tickets and information for the off-site locations be handled? Who do I call?

All tickets and information will still come through the Playhouse’s Box Office, and you will see our friendly staff at the off-site venues for the performances. All questions and concerns should be directed to our Box Office at 513-421-3888.

How is parking going to be handled at the other venues? What other amenities are available?

Subscription parking packages will not include parking at the off-site venues. We will provide you with detailed instructions and options for parking at each venue, as well as information on amenities (food, drinks, etc.) in the summer.

SEATING IN MOE AND JACK'S PLACE — THE ROUSE THEATRE


Why doesn’t the price zone on my renewal for Moe and Jack’s Place match where I sit in the Marx Theatre?

With less seats than the Marx Theatre, Moe and Jack’s Place will have three price zones instead of four. Renewing subscribers currently seated in Marx Theatre Price Zones 2 and 3 were assigned to Moe and Jack’s Place Price Zone 2. Marx Theatre Price Zone 4 seating was assigned Moe and Jack’s Place Price Zone 3. If you prefer a different pricing option, please make that request with your renewal or by calling the Box Office. Price charts are available on the subscription page.

How do I participate in the campaign to build the new theatre?

To learn more about this exciting project and how you can get involved, call Bethany Doverspike, Director of Development, at 513-977-2081 or email Bethany.doverspike@cincyplay.com. You can also find more information or donate on our website. 

When can I come look at the seating?

We are planning a “meet your seat” event in Moe and Jack’s Place, but that will not happen until March of 2023. The building will not be ready for the public until shortly before the opening of A Chorus Line. More information will be sent to subscribers in early 2023.

What if I don’t like the seats once I see them in person?

We will work with you to find other seats.

Explore the 2022-23 Season

Visit our 2022-23 Season page to view the full lineup, starting this September.

Explore